If medical reasons prevent you, or the person you are caring for, from waiting in line please approach a staff member for a return access pass.
The staff member will estimate the wait time based on the current line and provide you with a pass containing the date, size of your party (max. 7/pass) and return time.
Return at your designated time and bring your pass to the staff member at the front of the line or reception desk. At this time, you will be permitted to pay your entry fee and continue directly into the hot springs.
If addressing a staff member in person to request a return access pass creates a hardship, please call 1-800-767-1611, select the site you are planning to visit then press 0 to make alternate arrangements with someone at the front desk.